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Shipping

Customer satisfaction is our biggest goal.

If you are not satisfied with the product you purchased, please contact us.
Customer service: Email: lrisyshop@outlook.com

We ship worldwide from China (Guangzhou) daily except Sunday and Public Holidays.

Your order(s) will be dispatched within 1-3 business days after payment is received / cleared.

For most of the countries like USA, UK, Australia, New Zealand, Western and Northern Europe, Singapore, Japan, South Korea, Taiwan, etc, your parcel normally takes 7-21 working days to arrive. However, due to customs inspection, weather & traffic conditions, festive season, etc, there is a chance that your parcel may may be delayed by 5-10 working days.

For the countries that are not listed above, shipping time may takes 10-30 working days (mostly due to strict customs inspection or slow local postal service).

We also provide express service. If your order is $100, you can enjoy DHL express for free.
Your package will arrive in 3-7 working days.

Shipping Policies

1. Shipping includes postage, handling & packaging fee.

2. Buyers are responsible for the customs duties in their countries.

3. Please double check the shipping address during the checkout process, buyers need to bear the cost of lost parcels or extra shipping fee in the case that an incorrect or incomplete address is provided.

4. If your package returned to us due to unclaimed, incorrect address, etc, we will contact you to arrange the reship. Buyers will be responsible for any shipping cost incurred in this case.

5. We are responsible for any damaged item(s) during shipment. Please contact us with your order number and picture(s) of the damaged item(s) within 1 week of receipt and we will send you replacement(s) or issue refund.

Products and Description

1. Please read carefully the description & measurement of the item(s) you are buying, to ensure they meet your needs.

2. As monitors display colors differently, so the actual product(s) you received might not be exactly the same color as shown in your monitor.

3. All products are quality checked before shipment, however, they might have tiny flaws. We ship only the ones that we consider as acceptable. If you are not satisfied with the product you purchased, please contact us.
Email: lrisyshop@outlook.com

Wrong / Incomplete Address

Please double check the shipping address during the checkout process, we cannot be responsible if wrong / incomplete address is provided. Buyers need to bear the cost of lost parcel or extra shipping fee in this case.

Cancellation

1. If you request the cancellation before shipment, we will issue full refund EXCEPT PayPal handling fee (not refundable from PayPal) and packaging fee (if applicable).

2. No cancellation is allowed after shipment.

Taxes & Customs Duties

We do not charge any fees on duty, taxes and customs. Buyers are responsible for the customs duties in their countries in case there is any.

Damaged Items

We are responsible for any broken / damaged item(s) during shipment. Please email us with your order number and the picture(s) of the damaged item(s) within 1 week of receipt.

Lost Package

If your parcel is shipped with tracking number and it is not delivered after 1 week, you can contact us and we will check it out for you. Email: lrisyshop@outlook.com

Returned Package

If your package returned to us due to unclaimed, incorrect address, etc, we will contact you to arrange the reship. Buyers will be responsible for any shipping cost incurred.

*You are supposed to agree with all our terms and conditions when you place the order!