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Shipping & FAQ

Q1 - How long does it take for my order to arrive?

We shipping by E-Packet
The order will takes about 7-30 days once the item is processed and shipped.(Usually 7-15 days)
The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time.
If you have not received the parcel in the following scheduled days after we send out your order,
Please feel free to contact us.
We will do our best to help you to check the delivery information and solve the problem for you.

 

Q2 - How long does it take to ship out the order?

We are open Monday - Saturday for processing.
Most orders are processed and shipped within 24 hours on working days. If an item is a special order item, please add 2-3 days extra time. If an item is out of stock and it will take more than a couple days to arrive we will notify you.

 

Q3 - What countries do you ship to?

For below countries can get free-shipping
(Australia;Canada;France;Germany;Israel;New Zealand;Norway;Portugal;Russia;Saudi Arabia;Spain;Ukraine;United Kingdom;United States)

For below countries can getfree shipping on orders over $50. If it is less than $50 should pay $5.99
(Austria;Belgium;Brazil;Denmark;Finland;Greece;Hungary;Ireland;Italy;Korea, Luxembourg;Malaysia;Mexico;Netherlands;Poland;Singapore;Switzerland;Turkey)

 

Q4 - How secure is shopping in the Online Shop? Is my data protected?

Our entire site USES shopify to support for your shopping,They'll protect your shopping, No credit card data is ever seen by an employee or stored on our servers.

Q5 - How do i track my order?

When your parcel is delivered, we will send you an email to tell you about it.
if you want to track your order, You can email us the order number, we can check the shipping information and reply to you within 24 hours

 

Q6 - I do not see my country listed. Can you ship to my country?

We only ship to certain countries. If you do not see yours listed than we do not ship to it.

 

Q7 - Do you offer wholesale

If you want to be our wholesaler, you can contact us by email to tell us your wholesale demand ,and we can offer you more discounts